How to Return or Exchange a Book on Audible

Go to https://audible.com in a web browser on your phone or tablet. Log in if you aren't already.

Tap the menu at the top-left corner. A menu will drop-down.

Tap My Account. This is usually the first listing in the second grouping of the menu.

Tap the book you want to return. You'll then be presented with a list of reasons why you're returning the book.

Select a reason and tap Return. When you tap this again after selecting a reason you're returning the book, you'll see a confirmation that the return was successful.[1]

Go to https://audible.com in a web browser on your computer. Log in if you aren't already.

Hover your mouse over "Hi, " at the top of the page. A menu will drop-down.

Click Account Details. This is usually the first listing in the second grouping of the menu.

Click Purchase History. You'll find this on the left side of the page under the "Yourname's account" header.

Click Return next to the book you want to return. You'll then be presented with a list of reasons why you're returning the book.

Select a reason and click Return. When you click this again after selecting a reason you're returning the book, you'll see a confirmation that the return was successful.[2]