Google Allo is Google 's new messaging application. The application has a built-in virtual assistant Google Assistant that makes conversation easier and more convenient. The app is available as a free version on both iOS and Android platforms.
And one of the most prominent features of Google Allo is the chat feature in incognito mode. All user conversations will be completely 'private' and even Google will not be accessible. Everything will be encrypted 'end-to-end', and messages when sent in this mode will be automatically deleted after a certain period of time.
However, after installing the application, many users reflect that on the screen of the device they receive an error message that unfortunately Google Allo has Stopped . So how to fix this error and to continue using Google Allo, please refer to the following article of Network Administrator.
If you haven't installed Google Allo on your device, you can install Google Allo to your device and install it here:
Download Google Allo for Android devices here.Download Google Allo for iOS devices here.1. Solution 1
On Samsung device:
First start your device inSafe Mode.To do this, proceed to power off your device.Next open your device, during startup, press and hold theVolumedown button.After the boot process finishes, release the Volume Down button, and you'll find the Safe Mode message in the bottom left corner of the screen.Now you are in Safe Mode, click theApp Drawer and navigate to the Settingsapp.On the Settings window, find and openApplication Manager (Application / Apps) => swipe to All tab to open all applications => select Google Allo.On the next window, find and clickClear Data and Clear Cacheto clear the Google Allo cache.Finally restart your device.Check if the error is still there.On Xperia device:
Press and holdthe Power button.Press and hold the Poweroffbutton.ClickOK on Safe Modemessage.Your device will boot in Safe Mode.On theHome Screen screen , click the Applicationsicon.Scroll down to find and clickSettings.Scroll down toDevice , then click on Apps.SelectGoogle Allo.ClickClear Data and Clear Cacheto clear Google Allo data and cache.2. Solution 2
If you apply the above solution and still cannot fix the error, you can apply the next solution to delete the cache on your device.
To do this thing:
Power off your mobile device.Next, open up your device, during startup you press and hold down theVolume Down button + Power button at the same time .After the boot process is finished, release your hands from the buttons as quickly as possible.Use the VolumeUp and Down buttons to navigate to Wipe Cache Partition, then use the Power button to select and delete device cache.After the process has finished, restart your device and check if the error is still there.3. Solution 3
Power off your device.
Press and holdthe Home button + Power button + Volume up button.After seeing the device logo, release your hands from the Power button but still press andhold the Home button and the Volume up button.Now you will see the Android Logo, release your hand from the Home button and the Volume up button.Use the Volume down button to navigate and markWipe data / Factory reset.Use the Power button to select an option.On the next menu, selectYeswhen notified.Wait for the process to finish, use the Power button to selectReboot system now.4. Solution 4
The final solution to troubleshooting Google Allo has Stopped error is to reinstall Google Allo.
To uninstall Google Allo, on the Home Screen => Google Play Store screen => Click the Menu icon in the top left corner (3 dash line icon) => My Apps & Game => All .
Now the screen shows a list of all applications installed on your Android device, just find Google Allo, then uninstall the application, download and install Google Allo again.
Refer to some of the following articles:
Some useful tricks Google Allo users should knowAll ways to install and set up Google AlloDecode all errors that appear on Google Play and how to fix themGood luck!
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